Privacy Policy

Effective Date: January 1st, 2025

Welcome to Opal Pilates LLC, doing business as Opal Pilates. By accessing or using our website, services, or attending classes at our studio located in Anaheim, California, you agree to the following Terms of Service. Please read them carefully before participating in any of our services.

1. Acceptance of Terms

By using the Opal Pilates website (opalpilates.com), booking classes, or engaging with our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access or use our services. You may be required to accept these terms by clicking a checkbox or similar mechanism.

2. Classes and Services

Opal Pilates offers various Pilates classes, private sessions, and related services. Availability, pricing, and schedules may vary and are subject to change without notice. We reserve the right to modify, discontinue, or replace services at any time without liability.

3. Booking and Cancellation Policy

Class Booking: Reservations must be made through our website or at the studio. Space is limited, and advance booking is recommended.
Cancellations: Cancellations must be made at least 12 hours before the scheduled class time. Late cancellations or no-shows may incur a fee as outlined in our cancellation policy on the website.
Memberships and Packages: Membership and class package terms are detailed on our website. Unused classes in packages may expire if not used within the designated period.

4. Third-Party Services and Links

a. Third-Party Services: Our services may integrate with third-party applications or services (“Third-Party Services”). Your use of Third-Party Services is subject to their respective terms and privacy policies.
b. Links to Third-Party Websites: Our website may contain links to third-party websites that are not owned or controlled by Opal Pilates LLC. We do not endorse or assume any responsibility for the content or practices of these websites. You acknowledge that we are not liable for any damages arising from your use of such third-party sites.
c. Release from Liability: You hereby release Opal Pilates LLC from any and all liability arising from your use of Third-Party Services or interactions with third-party websites.

5. Health and Safety

By attending any class or participating in our services, you confirm that you are in good health and physically able to participate. You understand and acknowledge the inherent risks involved in physical exercise, including but not limited to Pilates, and you voluntarily assume full responsibility for any risks of injury or harm. If you have any medical conditions or are pregnant, please consult your healthcare provider and notify our instructors before participating in any classes.

6. Liability Waiver

By participating in any class, service, or activity at Opal Pilates, you release, waive, discharge, and hold harmless Opal Pilates LLC, its instructors, employees, and affiliates from any and all claims, liabilities, or damages arising from personal injury, death, or property damage related to your participation in our services. This waiver does not apply to any liability that cannot be excluded under California law.

7. Intellectual Property

All content on this website, including but not limited to logos, images, text, and designs, is the property of Opal Pilates LLC and is protected by copyright and trademark laws. You may not copy, reproduce, or use any content from this website without prior written consent from Opal Pilates LLC.

8. Payment Terms

All prices for classes, memberships, and other services are listed on our website and are subject to change. Payments must be made in full at the time of booking or in accordance with your membership terms. We accept major credit cards and other payment methods as indicated on the website.

9. Refund Terms

All Sales Are Final: Due to the nature of our services, all purchases are non-refundable.
No Refund Policy: We do not offer refunds for any classes, memberships, or packages. By completing your purchase, you acknowledge and agree to these terms.

10. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy](link to Privacy Policy) for details on how we collect, use, and protect your personal information. Under the California Consumer Privacy Act (CCPA), you have the right to request information about the personal data we collect about you.

California Consumer Privacy Act (CCPA): California residents may request a list of the categories of personal information that Opal Pilates LLC collects and the purposes for which it is used by contacting us at opalpilatescontact@gmail.com.

11. Amendments to Terms

Opal Pilates LLC reserves the right to update or modify these Terms of Service at any time. It is your responsibility to review this page periodically for updates. Your continued use of our services after any changes constitutes acceptance of the new Terms. We will notify you of significant changes through email or a notice on our website.

12. Termination

We reserve the right to terminate your access to our services, including the website, if you violate these Terms or engage in any inappropriate or unlawful behavior.

13. Force Majeure

Opal Pilates LLC shall not be held liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, pandemics, or other events of force majeure.

14. Dispute Resolution and Arbitration

Any disputes arising out of or related to these Terms of Service shall be resolved through binding arbitration in Anaheim, California, under the rules of the American Arbitration Association (AAA).

15. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of California. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in California.

16. International Access and Jurisdiction

While our services are accessible worldwide, by using our services, you agree that any legal disputes will be governed by the laws of the State of California, United States of America, regardless of your location. If you access our services from outside the United States, you do so at your own risk and are responsible for complying with local laws.

17. Children’s Privacy

Opal Pilates LLC does not knowingly collect personal information from children under 13 years of age. If we discover that a child has provided us with personal information, we will delete such information from our records.

18. Disability Accommodation

Opal Pilates LLC is committed to providing reasonable accommodations for individuals with disabilities. If you need an accommodation to participate in any of our services, please contact us prior to your class, and we will make the necessary arrangements.

19. Online Classes/Content Use

All online Pilates classes and content provided by Opal Pilates LLC are for personal use only. You may not record, reproduce, or distribute any class or material without express written consent from Opal Pilates LLC. Opal Pilates LLC reserves the right to revoke access to any online classes if these terms are violated.

20. Payment & Currency

Payment for online services is processed through secure third-party payment gateways. All fees are charged in U.S. dollars, and currency conversion charges may apply depending on the payment method used.

21. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:
• Opal Pilates LLC
Website: www.opalpilates.com

Phone number: +1 (714) 496 3300
Email: opalpilatescontact@gmail.com
Postal address:
Opal Pilates
1600 W. Lincoln Ave. #144
92801, Anaheim, CA